❓ Why Did My Membership Suddenly Disappear or Expire?
❓ Why Did My Membership Suddenly Disappear or Expire?
If your membership service has unexpectedly disappeared or expired, please follow these steps to check and resolve the issue:
✅ Solutions
📌 1. Verify That You Are Using the Correct Login Account
• After updating the client, you may need to log in again.
• Ensure you are logging in with the correct account. For example, you may have previously used Phone Number A but mistakenly logged in with Email B after updating.
• If you do not remember your membership account or cannot locate the correct login credentials, please contact our support team for assistance in recovering your account.
📌 2. Check for Any Violations of the User Agreement
• If your account has been flagged for misuse or violations of the user agreement, your membership may have been suspended or revoked.
• Contact our support team to verify your account status and explore possible solutions.
📌 3. Accidental Account Deletion
• If you accidentally deleted your account, causing your membership to disappear, you can request account reactivation by contacting Skyline customer support.
📢 Need further assistance? Contact the Skyline support team anytime—we’re here to help!
If your membership service has unexpectedly disappeared or expired, please follow these steps to check and resolve the issue:
✅ Solutions
📌 1. Verify That You Are Using the Correct Login Account
• After updating the client, you may need to log in again.
• Ensure you are logging in with the correct account. For example, you may have previously used Phone Number A but mistakenly logged in with Email B after updating.
• If you do not remember your membership account or cannot locate the correct login credentials, please contact our support team for assistance in recovering your account.
📌 2. Check for Any Violations of the User Agreement
• If your account has been flagged for misuse or violations of the user agreement, your membership may have been suspended or revoked.
• Contact our support team to verify your account status and explore possible solutions.
📌 3. Accidental Account Deletion
• If you accidentally deleted your account, causing your membership to disappear, you can request account reactivation by contacting Skyline customer support.
📢 Need further assistance? Contact the Skyline support team anytime—we’re here to help!
Updated on: 07/03/2025
Thank you!