Articles on: Skyline General Questions

Why Can’t I Access My Membership Benefits?

Why Can’t I Access My Membership Benefits?

If your membership benefits are missing or appear empty, or if streaming account sharing is unavailable, please follow these steps to troubleshoot the issue:

Solutions

1️⃣ Update to the Latest Version
• Membership benefits are only visible in the latest version of the Skyline VPN client.
• Download and install the latest version from the official website.

2️⃣ Check the Official Membership Portal
• Log into your Skyline VPN account and visit the official portal to view your membership benefits.
👉 Access the Official Portal

3️⃣ Verify Your Membership Status
• Ensure your membership plan includes access to benefits and that your subscription is still active.
• If your benefits have expired, consider renewing or upgrading your membership for continued access.

📢 If you need further assistance, please contact Skyline Support for help!

Updated on: 07/03/2025

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